Delivery

1) Delivery charges to Melbourne Suburbs, interstate and overseas?

Melbourne suburbs is a flat $10 delivery fee.

2) Australia wide delivery?

We offer flowers delivery to anywhere in Australia through our interstate floral delivery networks. For interstate flower delivery to anywhere in Australia we charge a flower delivery fee of $10.00.

However, there are some areas within Australia which are not covered by our standard delivery charge (restricted areas). In these instances we will contact you and advise accordingly.

3) Ordering times

For delivery on the same day you are ordering, orders must be placed before 1.00pm weekdays & 10.00 am Weekends

4) What if no one is there

If the recipient isn’t there when we arrive, the flowers will be left in a place deemed safe by the courier. This could be at the back of the house, around the side, outside the appartment door, or in the entrance lobby of the appartment block.....you get the idea.

It is only when the courier thinks it would be unsafe to leave your gift that the flowers will be returned to us. This is a last resort, because then a return delivery charge of $10.00 will apply.

Our customer service team will make it a priority to contact you for instructions.