Privacy & Policy

At Fresh Fresh Flowers, we value the privacy of all our customers and their personal information. Any information collected will be used solely for the purpose of conducting our business. Your personally identifiable visitor information will not be disclosed to third parties, except for completing transactions such as processing payments or shipping packages. We will only request and use relevant personal information as necessary.

We collect information when you visit our website, register, place an order, or subscribe to our newsletter. This may include your name, email address, mailing address, phone number, date of birth, or credit card information.

The information we collect may be used for the following purposes:

1. Customer service interactions: We will use your email address for order updates, and if you opt-in, we may also send you newsletters, company updates, new arrivals, or promotions.
2. Processing transactions: Your personally identifiable information will only be used to deliver the purchased product or service requested.
3. Internal tracking: We use Google Analytics to record website visits for statistical analysis.

We take various security measures to protect your personal information during order processing or accessing your account. All credit card transactions are processed securely through Shopify's payment gateway services. Sensitive information is encrypted using Secure Socket Layer (SSL) technology and accessible only to authorised personnel.

Our website may use cookies for functionality purposes. You can adjust your browser settings to remove or reject cookies, but this may impact the availability and functionality of our services.

We do not sell, trade, or transfer your personally identifiable information to outside parties. Trusted third parties who assist us in operating our website and conducting business will keep this information confidential. We may disclose your information when required to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Please review our Privacy Policy periodically for any updates or changes. By using our website, you consent to our Privacy Policy and its terms. If you have any questions or concerns about our practices, please contact us.